📅 Cancellation & Refund Policy

We know life happens. Here's how we handle cancellations for court bookings, classes, and events.

🏓 Court Reservations

• Cancel at least 24 hours before your reserved court time to receive a full credit to your account.
• Cancellations under 24 hours are non-refundable, but we appreciate notice if you're unable to attend.
• No-shows may result in a strike or booking limitation depending on membership tier.

🧠 Clinics, Lessons & Programming

• Cancel 24+ hours in advance to receive a full refund or credit.
• Cancellations within 24 hours are not eligible for refunds unless due to a verified emergency.
• Missed sessions are not credited or refunded unless previously arranged.

🎉 Private Events & Rentals

• Cancel 14+ days prior: 100% refund
• Cancel 7–13 days prior: 50% refund
• Cancel <7 days prior: No refund
• Deposit is non-refundable if the event is canceled under 7 days from scheduled time.

We do our best to reschedule events when possible — just reach out.

⚠️ Exceptions & Emergencies

We’re human too. If something unexpected or serious comes up (illness, injury, etc.), please contact us — we’ll work with you case by case.

💬 Need to Cancel?

Log in to your account on the Pickle Athletics app or website, or email us directly:

📧 support@pickleathletics.com

📱 (510) 607–7177